Shipping policy

Shipping Fee

We offer free shipping to the contiguous United States. Unfortunately, we cannot offer shipping to Alaska, Hawaii or any other territories under the control of the United States. At this time, we also do not offer shipping to Canada or Mexico.

Modifying or Cancellations

Your order is important to us, which is why we processed and sent out right away. Once the order is submitted and you want to make a change, please contact our Customer Service Department by calling toll free 1-877-381-3411 between 9:00 AM to 5 PM EST, Monday through Friday or send an email to support@markandday.com to modify or cancel it.

You can cancel any order before it ships out. Generally, we ship out the orders the same or the next day. If you need to cancel you need to call/email before 2:00 pm EST. However, once an item has been shipped, it cannot be canceled.

If you missed the window to cancel the order, you can always set up a return and send the item back. Please note, return shipping costs may apply.